Vapemart is a New Zealand online vape shop for adults aged 18 and over. Through vapemart.co.nz, we serve customers across New Zealand.
Our online vape store
The Vapemart website brings together individual product information and the practical details customers need for an online order. Our shipping and returns policies explain delivery arrangements and how to raise an enquiry after placing an order.
If you have a question about a listing, contact us with the product name or page link so we can identify the item you mean.
Vape delivery within New Zealand
We ship within New Zealand, including rural addresses. Our Shipping Policy sets out processing times, delivery estimates, tracking information and possible delays. The questions below explain the main steps from placing an order to receiving it.
Questions about Vapemart
Select a question to read the answer.
How do I find Vapemart’s online vape shop?
You can find individual listings on our shop page. The website is for adults aged 18 and over.
Does Vapemart deliver across New Zealand?
We ship only within New Zealand, including rural and remote addresses. Delivery estimates vary by location and courier service. See our Shipping Policy for the shipping area and service details.
How long does delivery take?
We process orders on the same day or the next business day. Delivery typically takes 1–3 business days after dispatch; rural and remote areas may take an additional 1–3 business days. These are estimates, rather than guaranteed arrival dates. See our delivery and processing details for more information.
How can I track my Vapemart order?
Once your order is dispatched, we email a tracking link so you can follow its progress. If you need help with a delivery, use our contact form and include your order number.
How do I request a return?
Email sales@vapemart.co.nz with your order number and details of the item. We will review the request and provide return instructions. Our Returns Policy explains the applicable conditions, including enquiries about faulty or incorrect items.
Contact Vapemart
Email sales@vapemart.co.nz, call 027 242 1157, or send a message through our contact form.
For a question about an existing order, include your order number and a brief description of the issue so we can identify your order.