Help Center

Our Bank Account details are:

BNZ   02 0290 0328417 25

Please add your order number as a reference when making a payment. 

You should have received the tracking details of your order via email. If you can't find it please use the contact us box with your order number and we will contact you ASAP.

Yes we send orders to Australia via tracked service. Our delivery target time is 3 to 10 business days. Shipping charges are: 

Orders below $200 - NZD20

Orders between $200- $300- NZD10

Orders above $300- NZD5

We have a policy of every day low prices, as we don't put high mark ups we charge a small fee to recover part of the cost of shipping. Even after paying shipping charges you are most likely to still get a bargain. 

Yes we ship orders overseas. 

No, we only ship to a physical address within New Zealand

Our goal is to ship all orders within 3 working days. 95% of the orders are sent on the next business day with an overnight courier

Yes we do, however there may be a small fee to cover our rural delivery charge. 

Shipping is Free on orders above $29

Orders below $29 incur $3.95 

Rural orders upto $65 cost $6.95

If we haven't dispatched it we will happily cancel it however if it has been dispatched from our warehouse then we will not be able to cancel it.

Yes we send orders to Australia via tracked service. Our delivery target time is 3 to 10 business days. Shipping charges are: 

Orders below $200 - NZD20

Orders between $200- $300- NZD10

Orders above $300- NZD5

We have a policy of every day low prices, as we don't put high mark ups we charge a small fee to recover part of the cost of shipping. Even after paying shipping charges you are most likely to still get a bargain.