Help Center

We process your payments via PayPal which are one of the world's leading payment service provider. Your credit details are never stored by us. All transactions are protected by Paypal's encryption to the highest standards.

You can pay by all major credit cards with PayPal.

You should have received the tracking details of your order via email. If you can't find it please use the contact us box with your order number and we will contact you ASAP.

Yes we ship orders overseas. 

No, we only ship to a physical address within New Zealand

Our goal is to ship all orders within 3 working days. 95% of the orders are sent on the next business day with an overnight courier

Yes we do, however there may be a small fee to cover our rural delivery charge. 

Yes we send orders to Australia via tracked service. Our delivery target time is 3 to 10 business days. 

If we haven't dispatched it we will happily cancel it however if it has been dispatched from our warehouse then we will not be able to cancel it.