Last updated September 06, 2021
Thank you for your purchase. We hope you are happy with your purchase. However, if you are not completely satisfied with your purchase for any reason, you may return it to us for a full refund or store credit. Please see below for more information on our return policy.
To return an item, please email customer service at firstname.lastname@example.org to obtain a Return Merchandise Authorization (RMA) number. After receiving a RMA number,Â place the item securely in its original packagingÂ and include your proof of purchase,Â and mail your return to the following address:
104 Dee Street Â
Invercargill, Southland 9814 Â
New Zealand Â
Please note, you will be responsible for all return shipping charges. We strongly recommend that you use a trackable method to mail your return.Â
After receiving your return and inspecting the condition of your item, we will process your return. Please allow at least ten (10) days from the receipt of your item to process your return.Â Refunds may take 1-2 billing cycles to appear on your credit card statement, depending on your credit card company.Â We will notify you by email when your return has been processed.
For defective or damaged products, please contact us at the contact details below to arrange a refund or exchange.Â
Â Â Â âÂ Â Â Â A 10% restocking fee will be charged for all returns. Â Â Â
Â Â Â âÂ Â Â Â Sale items are FINAL SALE and cannot be returned. Â Â Â Â Â
Â Â Â âÂ Â Â Â Items must be returned in original condition.Â Â
If you have any questions concerning our return policy, please contact us at: